Please note that the order only includes a naked doll and does not include makeup, clothes, or accessories. If you need clothing, please contact customer service. However, we cannot guarantee that the makeup, clothes, or accessories provided will be exactly the same as those used by the professional photographer.

We promise to keep your personal information confidential. Our packaging will be designed to ensure the utmost privacy for our customers. Nobody will know what is inside the package as the adult doll will be discreetly packaged in a plain cardboard box, complete with protective measures like plastic bubbles, blankets, and soft cushions to ensure safe delivery. If you have any concerns, please let us know.

To ensure your love doll stays in top condition, we provide our customers with a free repair kit in case of any damage. Additionally, each doll purchase includes a complimentary cleaning kit to help maintain the doll's pristine appearance. Our blog also offers a wealth of useful information and tips to help you keep your realistic doll looking as good as new.

If you need to make local adjustments to adult doll options, please contact our customer service. We will need to confirm with the production department, and try our best to make the replacement for you without affecting production.

Due to the nature of the realistic sex dolls we sell, as well as health and safety reasons, refunds or cancellations are not allowed under any circumstances. While it is unlikely, if you receive a defective silicone love doll, we will do our best to reach a satisfactory agreement with you, whether it be compensation or replacement parts. We will strive to reach a mutually agreed upon solution, but you understand that we cannot guarantee a satisfactory outcome. In the event that we accept a return, you will be responsible for any shipping and return processing fees. Return processing fees will be determined by us (minimum of 25% of purchase cost, but actual costs may be higher). If the love doll is damaged during shipping, please do not sign for the package. We will assist you in filing a claim with the shipping carrier.

The built-in vagina option means that the realistic sex doll's vagina is integrated into the body, just like a real woman's, while the removable vagina is a separate sleeve or tube that can be inserted and removed from the adult doll's body. While the built-in option provides the most lifelike experience, many customers prefer the convenience of the removable option as it is easier to clean and replace. Ultimately, the decision between the two options will depend on individual preferences, with those prioritizing realism opting for the built-in option, and those valuing ease of use and maintenance considering the removable option.

Our email: sexybaby@gmail.com